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TCHSOON Privacy Policy
Effective Date: January 1, 2026
TCHSOON (Suzhou) Industrial Technology Co., Ltd. (hereinafter referred to as "TCHSOON", "we", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal data, as well as your rights under applicable data protection laws, including the GDPR and PIPL.
1. Information We Collect
We collect personal data through your interactions with us, including:
Direct Interactions: When you inquire about products, place orders, subscribe to our services, or engage with us as a supplier.
Recruitment: When you submit a resume via our website or third-party recruitment platforms.
Surveys & Feedback: When you voluntarily participate in customer or market research.
Automated Technologies: When you visit our website, we automatically collect technical data (IP address, browser type, usage patterns) via Cookies and similar tracking technologies.
2. Legal Basis and How We Use Your Information
We process your information based on contractual necessity, legitimate business interests, or your explicit consent. Purposes include:
Core Operations: Processing orders, managing payments, and providing after-sales support.
Global Coordination: Sharing data with our global offices or authorized dealers to fulfill international service requests.
Service Optimization: Analyzing website traffic and user behavior to enhance user experience and evaluate marketing effectiveness.
Communications: Sending industry insights, product updates, or offers that align with your professional background. You may opt-out of marketing at any time.
3. Cookies and Tracking
We use cookies to ensure website functionality and analyze performance:
Essential Cookies: Required for basic site navigation.
Analytical Cookies: Help us understand how visitors interact with the site (data is typically aggregated and anonymous).
You can manage your preferences through your browser settings, though disabling certain cookies may impact site functionality.
4. Data Sharing and International Transfers
We do not sell your personal data. We share information only with:
Affiliates & Partners: Authorized dealers and service providers bound by strict confidentiality agreements.
Legal Compliance: When required by law, regulation, or legal process.
International Transfers: As a global entity, your data may be transferred across borders. We implement Standard Contractual Clauses (SCCs) or similar safeguards to ensure your data receives the same level of protection regardless of location.
5. Data Security and Retention
We employ industry-standard physical, technical, and administrative safeguards to prevent unauthorized access or disclosure. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, accounting, or reporting requirements.
6. Your Rights
Under global data protection laws, you have the right to:
Access & Rectification: Request a copy of your data or correct inaccuracies.
Erasure & Restriction: Request deletion or limited processing of your data.
Data Portability: Request the transfer of your data to another party.
Withdraw Consent: Revoke your consent for data processing at any time.
Opt-out: Unsubscribe from marketing communications via the "Unsubscribe" link in our emails.
7. Protection of Minors
Our services are intended for professional audiences and are not directed at minors. We do not knowingly collect data from individuals under the age of 16 (or the applicable legal age).
8. Policy Updates
We may update this policy periodically to reflect changes in our practices or legal obligations. Significant changes will be notified via a prominent notice on our website.
9. Contact Us
For questions, requests to exercise your rights, or feedback regarding this policy, please contact our Data Privacy Team:
TCHSOON (Suzhou) Industrial Technology Co., Ltd.
Email: info@tchsoon.com
Address: No.228 Dengta Road, Kunshan Hi-Tech Zone, 215300 Suzhou China
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